It is possible to carry out some repairs yourself. Some of the more obvious breakages can be readily rectified. Repairing a glass tray is a bit optimistic though. A customer brought this one in like this and we were able to easily find one to match simply because we wereable to see what the centre fitting was like and had all the dimensions to hand, we have a large selection of new and used trays in the shop. It would have been a lot harder if it had been in lots of pieces but if all the bits had been thrown out we wouldnt have had anywhere to start so it wasn't too bad in the end.